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USCIS case status · Cards and documents

Card Was Returned To USCIS

What it means

The Postal Service could not deliver your card and sent it back to USCIS, usually because of a wrong or incomplete address or a name not on the mailbox.

What usually happens next

USCIS holds the card. It is mailed again once your address is confirmed or corrected.

What to do now

  • Update your address with USCIS right away.
  • Contact USCIS to ask for the card to be resent to the correct address.

Questions

How long does USCIS keep a returned card?
For a limited time; travel documents, for example, are held for 180 days. Act quickly so you do not have to refile.

General information about how USCIS uses this status, not legal advice. Your own notices from USCIS always come first.